Our Story &
Our Mission
Since 2017, we have been on a journey to uncover the world's most exceptional food products and deliver them straight to kitchens across the United Kingdom.
Since 2017, we have been on a journey to uncover the world's most exceptional food products and deliver them straight to kitchens across the United Kingdom.
Our values are not aspirational statements on a wall. They are the practical principles that guide every sourcing decision, every customer interaction, and every product we bring to market.
We work directly with producers, not through middlemen. This means better prices for the people who grow and craft our products, and complete transparency for you. We know the name and story behind every item in our catalogue, and we are proud to share them.
Every product undergoes a thorough evaluation before it earns a place on our shelves. Our team assesses flavour profiles, checks certifications, verifies ingredient lists, and conducts shelf-life testing at our Surrey facility. If a product does not meet our standards, it simply does not make the cut.
We prioritise producers who use organic, regenerative, or traditional farming methods. Our packaging is recyclable and compostable wherever possible, and we are constantly exploring ways to reduce our carbon footprint across the supply chain, from farm to front door.
We pay fair prices to our producers and support community initiatives in the regions where we source. Our buying practices ensure that the people behind our products can sustain their livelihoods and continue their craft for generations to come.
We believe you deserve to know where your food comes from. Each product listing includes detailed origin information, tasting notes, and suggested uses. Our blog and newsletter share recipes, producer profiles, and seasonal guides to help you make the most of every ingredient.
We treat every customer as part of the SIVA family. Our team is available to answer questions, offer product recommendations, and resolve issues promptly. Over 12,000 customers across the UK trust us to deliver quality, and we take that trust seriously.
Sourcing exceptional food is part science and part intuition. Our buying team spends several weeks each year travelling to meet producers in person. We visit orchards in Andalusia, spice farms in Kerala, chocolate plantations in Ecuador, and salt harvesting sites on the Brittany coast. These trips are not just about tasting products; they are about understanding the people, the land, and the traditions that shape each ingredient.
Once a product passes our initial assessment in the field, samples are sent to our Surrey facility for further evaluation. We check aroma, texture, colour, shelf stability, and compliance with UK food safety regulations. Only products that pass every stage are approved for our catalogue.
This meticulous process means that our catalogue grows deliberately rather than rapidly. We would rather offer 500 truly outstanding products than thousands of mediocre ones. When you choose an item from SIVA, you can be confident it represents the best available in its category.
Our small but dedicated team brings together expertise in food science, international sourcing, logistics, and customer care. Each member shares a genuine passion for great food.
Founder & Managing Director
Rajan's lifelong fascination with food cultures led him to establish SIVA in 2017. He oversees sourcing strategy and producer relationships.
Head of Product & Quality
With a background in food science from the University of Reading, Charlotte leads our quality assurance and new product evaluation programme.
Operations & Logistics Manager
David ensures that every order is packed with care and delivered on time. He manages our Surrey facility and coordinates with our courier partners.
Customer Experience Lead
Elena is your first point of contact for enquiries, recommendations, and support. She brings warmth and extensive product knowledge to every interaction.
Our operations are centred at 217 Godstone Road, Whyteleafe, Surrey. This location serves as our product reception, quality testing, storage, and dispatch hub. The facility is climate-controlled to maintain optimal conditions for different product categories, from delicate spices to artisan chocolates.
Every product that arrives from our producers is inspected, catalogued, and stored according to strict protocols. Our warehouse team follows food safety standards aligned with UK regulations, ensuring that each item reaches you in pristine condition with plenty of shelf life remaining.
We chose Surrey for its excellent transport links, allowing us to offer next-day delivery to most UK addresses. Being based in the south-east also gives us easy access to international shipping routes for receiving goods from our global network of producers.
Visit or Write to Us
217 Godstone Road, Whyteleafe, Surrey, England, CR3 0EL
A look at the moments that have shaped SIVA into the company it is today.
SIVA LTD was registered and began operations with a curated range of 40 specialty spices sourced from South Asia. Our first orders shipped from a small workspace in Surrey.
Catalogue grew to 150 products spanning oils, vinegars, honeys, and preserves. We established direct partnerships with producers in Spain, Italy, Greece, and New Zealand.
Launched our fully redesigned online store with next-day delivery capability. Customer base reached 5,000 registered accounts across the UK.
Introduced bespoke gift hampers and a dedicated corporate ordering service. Began supplying specialty ingredients to restaurants and independent food shops.
Over 500 products, 35+ source countries, and 12,000+ satisfied customers. We continue to expand our catalogue thoughtfully while preparing for European shipping capabilities.
Browse our curated collection of over 500 premium food products sourced from artisan producers across the globe. Your next favourite ingredient is waiting.
The product descriptions, nutritional information, and health-related references on this website are provided for informational purposes only. They do not constitute medical, nutritional, or dietary advice. Always consult a qualified healthcare professional before making dietary changes, especially if you have allergies, food intolerances, or medical conditions. SIVA LTD accepts no liability for any adverse reactions or consequences arising from the use of products purchased through this website.