Our customer care team is available Monday to Friday, 9:00am to 5:30pm GMT. We aim to respond to all enquiries within one working day.
217 Godstone Road
Whyteleafe, Surrey
England, CR3 0EL
+44 20 3916 5480
Mon - Fri, 9:00am - 5:30pm GMT
For bulk orders, corporate gifting, or trade enquiries, please mention this in your message and we will connect you with our dedicated team.
Located on the A22, easily accessible from Whyteleafe and Upper Warlingham stations.
Fill in the form below and a member of our team will get back to you within one working day. All fields marked with an asterisk (*) are required.
Thank you for reaching out. A member of our team will review your message and respond within one working day. We have sent a confirmation to the email address you provided.
Return to HomeBefore sending a message, you might find what you need in one of these helpful resources.
Find instant answers to common questions about our products, delivery, returns, dietary information, and more in our comprehensive FAQ section.
Visit FAQExplore our full catalogue of premium niche food products. Each product page includes detailed descriptions, ingredient lists, allergen information, and sourcing details.
View ProductsLearn about our story, sourcing philosophy, and the people behind SIVA. Discover how we select products and maintain relationships with artisan producers around the world.
Read Our StoryWe value every message and have a clear process to ensure your enquiry is handled promptly and thoroughly.
You will receive an automated confirmation email as soon as we receive your message, including a reference number for your enquiry.
Our customer care team reviews all messages within the same working day. Your enquiry will be assigned to the most appropriate team member based on the subject.
You will receive a personal, detailed reply within one working day. For more complex requests such as bespoke hampers or wholesale pricing, we may schedule a call at your convenience.
The product descriptions, nutritional information, and health-related references on this website are provided for informational purposes only. They do not constitute medical, nutritional, or dietary advice. Always consult a qualified healthcare professional before making dietary changes, especially if you have allergies, food intolerances, or medical conditions. SIVA LTD accepts no liability for any adverse reactions or consequences arising from the use of products purchased through this website.