This policy explains how SIVA LTD uses cookies and similar technologies on our website. It describes what cookies are, which ones we use, and how you can manage your preferences.
SIVA LTD uses cookies on this website for several purposes. These include ensuring the website functions correctly, remembering your preferences, understanding how visitors use the site so we can improve it, and delivering relevant advertisements to visitors who have expressed an interest in our products.
We divide our cookies into three categories: Essential, Analytics, and Marketing. Each category serves a distinct purpose, and we provide you with clear controls over which non-essential categories are active on your device. Essential cookies are always active because they are necessary for the basic operation of the website. Analytics and Marketing cookies are activated only after you have given your explicit consent.
The following sections provide detailed information about each cookie category, including the specific cookies used, their purpose, and how long they remain on your device.
These cookies do not require your consent as they are strictly necessary for the website to function.
Essential cookies enable core functionality of our website. Without these cookies, features such as navigating between pages, accessing secure areas, and remembering items in your shopping basket would not work. These cookies do not collect any personal information that could be used for marketing purposes.
Because these cookies are strictly necessary, they are activated automatically when you visit our website. You do not need to provide consent for essential cookies, and they cannot be disabled through our cookie preference panel. However, you can block them through your browser settings, though doing so may affect the functionality of the website.
| Cookie Name | Purpose | Retention |
|---|---|---|
| session_id | Maintains your browsing session as you navigate across pages | Session |
| csrf_token | Protects against cross-site request forgery attacks on form submissions | Session |
| cookie_consent_status | Stores your cookie consent choices so we do not ask you repeatedly | 12 months |
| cart_session | Remembers items in your shopping basket during your visit | 30 days |
| auth_token | Keeps you logged in to your account if you choose to stay signed in | 30 days |
These cookies are activated only after you click "Accept All" or enable them in your cookie preferences.
Analytics cookies help us understand how visitors interact with our website. They collect information such as which pages are most frequently visited, how long visitors spend on each page, how visitors arrived at the site, and whether visitors encounter any error messages. This data is aggregated and anonymised, meaning it cannot be used to personally identify you.
We use this information to improve the structure, design, and content of our website, ensuring a better experience for all visitors. For example, if analytics data shows that a particular category page has a high bounce rate, we may reorganise the page layout or improve product descriptions.
We use Google Analytics 4 as our primary analytics tool. IP anonymisation is enabled, which means your full IP address is never stored by Google. Data retention within Google Analytics 4 is set to 14 months. You may opt out of Google Analytics entirely by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.
| Cookie Name | Provider | Purpose | Retention |
|---|---|---|---|
| _ga | Distinguishes unique users by assigning a randomly generated number as a client identifier | Up to 14 months | |
| _ga_XXXXXXX | Used by Google Analytics 4 to persist session state and track browsing behaviour | Up to 14 months | |
| _gid | Stores and counts pageviews for a 24-hour period | 24 hours | |
| _gat | Used to throttle request rate to limit data collection on high-traffic sites | 1 minute |
These cookies are activated only after you click "Accept All" or enable them in your cookie preferences.
Marketing cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement, measure the effectiveness of advertising campaigns, and track conversion events such as form submissions or purchases that occur after you interact with one of our advertisements.
Third-party vendors, including Google, use cookies to serve ads based on a user's previous visits to this website and other sites on the internet. We may work with advertising partners such as Google and Meta to deliver advertisements tailored to your interests across various websites and platforms. Advertisements may appear across Google services including YouTube, Gmail, and the Google Display Network.
We may use remarketing services to advertise to previous visitors of our website. After visiting our site, you may see our advertisements on other websites, apps, or platforms you visit. This helps us reach people who have previously shown interest in our products.
We use conversion tracking to understand which advertisements lead to actions on our website, such as form submissions, account registrations, or purchases. This allows us to measure campaign effectiveness and allocate our budget appropriately. Conversion data may be shared with Google Ads and Meta.
The following tracking technologies are active on this website when marketing cookies are enabled:
| Cookie / Technology | Provider | Purpose | Retention |
|---|---|---|---|
| _gcl_au | Google Ads | Stores conversion data and tracks ad clicks for Google Ads campaigns | 90 days |
| _gcl_aw | Google Ads | Records ad click information for conversion measurement | 90 days |
| Google Remarketing Tag | Enables remarketing to previous visitors across the Google Display Network | Up to 540 days | |
| _fbp | Meta | Identifies browsers for advertising and analytics purposes on Meta platforms | 90 days |
| _fbc | Meta | Stores the last click identifier from a Meta ad for conversion attribution | 90 days |
| Meta Pixel | Meta | Tracks page views and conversion events for Facebook and Instagram advertising | 180 days |
Some cookies on our website are set by third-party services that appear on our pages. We do not control the setting of these cookies and cannot access them. The third parties control the data collected and processed through their cookies according to their own privacy policies.
The primary third-party services that may set cookies on your device when you visit our website include:
Provides Google Analytics 4, Google Ads conversion tracking, Google Remarketing, and Google Tag Manager. Governed by Google's Privacy Policy: https://policies.google.com/privacy
Provides the Meta Pixel for conversion tracking and remarketing on Facebook and Instagram. Governed by Meta's Data Policy: https://www.facebook.com/privacy/policy
We do not sell personal data. All transfers to Google and Meta operate under Standard Contractual Clauses where applicable. Data shared with these partners is processed for ad targeting and campaign measurement only and is not resold to unaffiliated third parties. Google and Meta may use this data across their own platforms in accordance with their respective policies. We encourage you to review those policies directly.
When you first visit our website, you will see a cookie consent banner offering three options: "Accept All", "Reject Non-Essential", and "Manage Preferences". Your choice determines which cookies are activated on your device.
By clicking "Accept All Cookies", you consent to the storing of cookies on your device for analytics and advertising purposes, including personalised advertising delivered by Google and Meta. You may withdraw consent at any time through the cookie preferences panel without affecting the lawfulness of processing that occurred before withdrawal.
If you click "Reject Non-Essential", only essential cookies will be active on your device. No analytics or marketing data will be collected, and no tracking pixels or advertising tags will fire. You will still be able to browse and use the website fully.
If you click "Manage Preferences", a panel will open allowing you to toggle individual cookie categories on or off. Essential cookies are always active and cannot be disabled. Your preferences are stored in your browser's local storage for a period of 12 months.
Users in the European Economic Area and the United Kingdom receive this consent notice in compliance with the General Data Protection Regulation (GDPR) and UK GDPR. Marketing and analytics cookies are activated solely after explicit, informed, freely given consent under GDPR Article 6(1)(a). Consent is recorded with a timestamp and may be audited upon request.
You can change your cookie preferences at any time by clicking the "Manage Cookie Preferences" link in the footer of any page on our website. This will open the cookie preferences panel, where you can review and update your choices for each cookie category.
You may withdraw consent at any time by clicking "Manage cookie preferences" in the website footer, or by clearing cookies via your browser settings. Withdrawal does not affect processing that occurred while consent was valid.
If you clear your browser's local storage or use a different browser or device, you will see the consent banner again on your next visit, as your previous preference will no longer be recorded.
In addition to using our cookie preference panel, you can control cookies through your web browser settings. Most browsers allow you to view, delete, and block cookies from specific or all websites. Please note that blocking all cookies may impact the functionality of our website and other websites you visit.
Below are links to cookie management instructions for popular browsers:
If you use a browser not listed above, please refer to your browser's help documentation for instructions on managing cookies.
You may opt out of personalised advertising at any time using the following resources:
https://adssettings.google.com
https://www.youronlinechoices.eu
https://optout.networkadvertising.org
https://optout.aboutads.info
https://www.facebook.com/adpreferences/
Opting out does not remove ads entirely. You will continue to see non-personalised advertisements. Opting out through the above tools typically works by setting an opt-out cookie on your device. If you clear your cookies, you may need to opt out again.
The following table summarises the maximum retention period for each category of cookie used on this website. Actual retention may be shorter depending on the specific cookie and your browser settings.
| Category | Maximum Retention | Consent Required |
|---|---|---|
| Essential Cookies | Session to 12 months | No |
| Analytics Cookies | Up to 14 months | Yes |
| Marketing Cookies | Up to 540 days | Yes |
| Cookie Consent Record | 12 months (local storage) | N/A |
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in the law, or updates to our business practices. When we make significant changes, we will notify you by displaying a banner on our homepage for a minimum of 14 days before the changes take effect.
The "Last Updated" date at the top of this page indicates when the most recent revisions were made. We encourage you to review this policy periodically to stay informed about how we use cookies.
If changes materially affect the way we process your data through cookies, we may also reset your consent preferences and ask you to make a new choice the next time you visit the website.
This Cookie Policy forms part of our Privacy Policy. For full details about how we collect, use, and protect your personal data, please refer to the Privacy Policy page. For information about the terms under which you use this website, please see our Terms & Conditions.